Returns and Refunds Policy
Last updated 13 September 2026
The process for faulty, incorrect, damaged or undelivered items.
Start a request
Submit a return, exchange or refund request from the order page with the reason and supporting evidence.
Review
Payslashes and the responsible seller review the request and may arrange inspection, collection or return delivery.
Outcome
Approved refunds are returned through the original payment method where possible. Processing times depend on the payment provider.
For support, use the marketplace support page or contact the published business contact details.